On April 12th I received an email message from Charmaine Smith with Rocket Lawyer thanking me for contacting them and that my password had been reset and gave me the new password. I immediately contacted them as I had asked for a password reset not had I called them...Read more
I didn't like
- Allowed idenity theft
I am looking for things wrong with this company and thus far all I see is ppl who intended to use their trail service for free and either forgot to cancel or cancelled after the trail period and were mad about the fees, which ok that thin line of 'your mistake' with...Read more
Rocketlawyer Legal Document Review
I have had the same experience as many others. Signed up to do the one free document. Receive that document thinking that it was done and over with. Now have received 5 chares 39.95 and I'm trying to get them refunded!
Like many, I used Rocket Lawyer's "1 Free Document" and then found that I was being charged $39.95/month two months later. Not only did they sign me up for their service without my knowledge, they signed me up for their "Premium" Service and started helping themselves...Read more
Rocket Lawyer has set up an account with my credit card. I notified Tatum Craft and Jay Griffin in Ogden Utah that I never heard of Rocket Lawyer before. I wanted the name and address of the person who has set up this account. Rocket Lawyer will not give me the name of...Read more
Same issue. Cancelled the free membership, but were charged anyways. I had to call them and the first option on their help desk line is cancellation, the second is charges to credit card... Very telling!Read more
Rocket lawyer offers a free trial period. I created a form, downloaded and cancelled my subscription within the free trial period. The document was not high quality either. Their website cancellation is called a "downgrade" and when you hit the "downgrade" button,...Read more
If you want to cancel this monthly billing - good luck. I canceled my account online but continued to be charged on my credit card. The website has no telephone number; only a 'live chat' - rarely available - and NOT 'authorized to give credit' You can...Read more
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