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when on Experian attempting to put freeze on credit and id info, noticed that I was auto referred to completing form on rocket lawyer site. What gives? Have I been 'got cha!!?' (and my personal ID info??) Is Rocket Lawyer and agent of Experian? How could I have been...
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I didn't like
  • Unknowingly being referred to rocket lawyer from experian
#1116689
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I purchased a document for a quoted price of 19.99. 6 months later I realize they charged me 39.99 and had been withdrawing same sum every month since. I did not agree or sign up for a free trial or a membership. If you do any business with this company they sign you...
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Anonymous
Anonymous

I have the same complaint. Rocket Layer is charging my credit card every month and I never signed up with them. I will ask for money refund plus penalties.

Product
#1005176
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I set up an account for helping to set up a business. I eventually went and hired a human lawyer as Rocket Lawyer's documents were to vague to be of use. A month ago I noticed that I have been getting repeatedly billed $40/month. I was lead to believe that I didn't...
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1.0
#855540
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On April 12th I received an email message from Charmaine Smith with Rocket Lawyer thanking me for contacting them and that my password had been reset and gave me the new password. I immediately contacted them as I had asked for a password reset not had I called them...
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Anonymous
Anonymous

No it has not been redial ex they haven't even had the decency to respond.

1.0
I didn't like
  • Allowed idenity theft
#829644
Reply to reviews
I am looking for things wrong with this company and thus far all I see is ppl who intended to use their trail service for free and either forgot to cancel or cancelled after the trail period and were mad about the fees, which ok that thin line of 'your mistake' with...
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#775874
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Like many, I used Rocket Lawyer's "1 Free Document" and then found that I was being charged $39.95/month two months later. Not only did they sign me up for their service without my knowledge, they signed me up for their "Premium" Service and started helping themselves...
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#729101
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Rocket Lawyer has set up an account with my credit card. I notified Tatum Craft and Jay Griffin in Ogden Utah that I never heard of Rocket Lawyer before. I wanted the name and address of the person who has set up this account. Rocket Lawyer will not give me the name of...
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#610327
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Same issue. Cancelled the free membership, but were charged anyways. I had to call them and the first option on their help desk line is cancellation, the second is charges to credit card... Very telling!
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Anonymous
humming bird

I can't seem to find a number to call and speak to anyone plz send me the number!!! They've taken 50 dollars out of my account 7 times and have no idea who they are. Every tim...

#513295
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Rocket lawyer offers a free trial period. I created a form, downloaded and cancelled my subscription within the free trial period. The document was not high quality either. Their website cancellation is called a "downgrade" and when you hit the "downgrade" button,...
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#435854
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If you want to cancel this monthly billing - good luck. I canceled my account online but continued to be charged on my credit card. The website has no telephone number; only a 'live chat' - rarely available - and NOT 'authorized to give credit' You can...
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Anonymous
Anonymous

Creative suggestions . my boss last month encountered http://pdf.ac/2QfAB2 to fax pdf file . It's relatively simple to learn and it's a thrifty option - I know they are offeri...

Anonymous
angel

Its terrible customer service. Its difficult to "downgrade" and the best way to get your money back is to call your credit card company. If you can get to a live person, threa...

#120654
Reply to reviews

Rocketlawyer - Charged me without permission

Rocketlawyer
#1115488
1.0
Details
What happen after a free trial? Yes they took $39.95 no warning.
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No Services Rendered Review

Rocketlawyer
#1030519
1.0
Details
Went to site to look at POA form, just noticed they have been taking $39.95 mo from my acct for 6 mo or more.
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Short Review on August 21, 2016

Rocketlawyer
#904601
I cancelled same day because documents werent what i was looking for, you still charged my account 39.95 why is this i will be calling my bank and reversing this charge . and changing my information !
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Rocketlawyer Legal Document Review

Rocketlawyer
#868631
1.0
Details
Rocket lawyer have charged me £25.99 after I had already cancelled my trial. I'm very angry about this and would like to talk to someone in the company about this.
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Rocketlawyer Legal Document Review

Rocketlawyer
#763668
1.0
Details
I have had the same experience as many others. Signed up to do the one free document. Receive that document thinking that it was done and over with. Now have received 5 chares 39.95 and I'm trying to get them refunded!
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